Australian High Commission
Port Vila
Vanuatu

Visas and Immigration

Visit the Home Affairs website for further information regarding visas or citizenship. If you are unable to find the information you need on the Home Affairs website, telephone the Global Service Centre.

Quick links:

Minors

Additional documents are required when applying for a minor under 18 years of age.

Include proof of custody/legal guardianship:

  • A birth certificate showing the names of both parents, and
  • Both parent’s photo identification and signatures.

If the parents named on the birth certificate are not the legal guardians, then custody papers (including sole parental rights), adoption papers, court orders and/or parent’s death certificates will be required, including:

  • Photo identification of the legal guardian/s.

Travel:

  • If the applicant is not travelling to Australia with their parents or legal guardians, they must complete Form 1229. The parents/ legal guardians must sign the form.

Form 1229 - Consent form to grant an Australian visa to a child under the age of 18 years (168KB PDF)

  • Include a document with the signature and photo of the person/s who completed the form or declaration, such as a passport or driver’s licence.

Welfare:

  • If the applicant is not staying with their parents or legal guardians, they must complete Form 1257.  The person they are staying with must sign the form.

Form 1257 - Undertaking declaration (201KB PDF).

Visa Services

Our office in Port Vila manages visa services for clients in Vanuatu. 

You can apply online for most Australian visas and citizenship through ImmiAccount. This is the preferred and most efficient way to apply.

We have a Service Delivery Partner (SDP) agreement with VFS Global to provide biometric collection services as well as additional visa services such as online visa assist, document printing, document scanning and email and a photocopy service in Port Vila. This is through an Australian Biometric Collection Centre (ABCC). Appointments can be made through Port Vila | vfsglobal

The collection centre is located at Rossi Ocean Walk Mall, Lini Highway, Port Vila, Vanuatu.

Pacific Engagement Visa (PEV)

The random selection process for the Pacific Engagement visa ballot was completed for Fiji, FSM, Palau, PNG, Solomon Islands, Timor-Leste, Tonga, Tuvalu and Vanuatu in August 2024.

If you were selected in the ballot, you would have received an email with instructions on how to apply for a visa and your status in ImmiAccount will display as ‘Selected’. If you have not been selected in the ballot, your status in ImmiAccount will show as ‘Received’.

Selected participants have 120 days from the date of selection to complete their visa application and submit it online.

Further selections may be conducted in December 2024 or later to fill country allocations if any selected participants choose not to proceed with their visa application.

Any further selection processes will be publicised on the Home Affair's website and through Home Affairs’ social media as visa applications progress and allocations are filled.

Visit Home Affair's website for more information and updates: Ballot country status (homeaffairs.gov.au)

Refunds

Partial refund of the Visa Application Charge for eligible Student and Student Guardian visa applicants from Vanuatu  

If you hold a valid passport from Vanuatu and applied for a Student or Student Guardian visa on or after 1 July 2024, you may be eligible for a partial refund of the Visa Application Charge. To find out more about eligibility and how to apply for the partial refund, visit the website of the Department of Home Affairs at Getting a refund (homeaffairs.gov.au)

Contact Us

If you have read this information and still need more information or help, you can contact the Visa Office at the Australian High Commission in Port Vila here: [email protected] or Contact us